Trace · Legal
Delete Your Account
Remove your Trace account and associated data.
Option 1: Delete in the App
- Open Trace.
- Go to Profile.
- Tap Delete Account.
- Confirm the deletion request.
Option 2: Request by Email
Send your request from the email connected to your Trace account to:
What Gets Deleted
- Profile and onboarding preferences
- Bookmarks and in-app personalization data
- Associated account records needed to operate Trace
Deletion is permanent. Export or copy anything you want to keep before submitting the request. After processing, you will need to create a new account and repeat onboarding if you decide to use Trace again. Signing out or uninstalling the app does not delete the account.
What May Be Retained Temporarily
- Limited billing or transaction records required for legal/compliance purposes
- Operational logs retained briefly for abuse prevention and debugging
Deletion Timeline
Most deletion requests are processed within 7 days. Certain records that must be retained by law may be kept for the minimum required period.