OpenAI reveals 600,000 weekly health queries from hospital deserts as seven in ten come after hours
OpenAI shares insights on health queries from underserved areas.

OpenAI's Head of Business Finance, Chengpeng Mou, revealed that users in the U.S. send around 600,000 health-related queries weekly from 'hospital deserts,' where the nearest hospital is over a 30-minute drive away. Notably, seven out of ten of these inquiries occur after hours, highlighting the urgent need for accessible health information. This data underscores OpenAI's ongoing efforts to enhance its healthcare services, including the introduction of a dedicated health section in ChatGPT and plans to expand its presence in U.S. hospitals.
Key Takeaways
- 1.
Approximately 600,000 health queries weekly originate from areas over 30 minutes from a hospital.
- 2.
About 70% of these queries occur after regular office hours.
- 3.
OpenAI is expanding its healthcare initiatives, including a dedicated health section in ChatGPT.
Get your personalized feed
Trace groups the biggest stories, videos, and discussions into one feed so you can stay current without scanning ten tabs.
Try Trace free